Q: If I am already a Tims® Rewards member, do I need to register for this promotion?
A: Yes, you will need to register separately from this promotion in order to accept the
Terms and Conditions of this Offer.
Q: I have attempted to log in, but it doesn't seem to be working. What's wrong?
A: If you have not previously registered for this promotion, you must first register. Please note, if you are a Tims® Rewards member (hooray!), you must register for this promotion separately in order to confirm that you accept the Terms and Conditions of this Offer. Click here to register and upload your proof of purchase.
Q: Which Tims® at Home
products do I need to purchase
to qualify for the $10.00 CAD digital TimCard® gift
A: All Tims® at Home products (in all formats and flavours)
are included – Coffee, Specialty Beverages, Tea, Bottled Iced Capp® & Iced
Coffees, Soup & Chili, Granola bars and Timbits Cereal. A full list of
Participating Products can be found in Schedule ‘A’ of the Offer
Terms and Conditions.
Q: How do I use my $10.00 CAD digital
TimCard® gift card?
A: After submitting your receipt(s), you will receive an email either
confirming that your receipt is valid or explaining why your submission
could not be validated. If your submission was valid, you will receive a
separate email with the subject line “Tims® at Home Promotion – You’ve
earned a $10.00 CAD digital TimCard® gift card!” Click the “Redeem” button
included in that email, which will take you to a page displaying your
TimCard® with barcode, card number, and PIN. You can either print that page,
or display the page on your smartphone when paying at your nearest Tim
Hortons® restaurant. See Offer Terms and Conditions. for more details.
Q: Where can I find
Tims®at Home Products?
A: You can find Tims® at Home products at a participating
retail store, restaurant, or an authorized online retailer.
Q: Do I need to purchase all $30.00 of
qualifying products in one
A: Yes, you must purchase qualifying Tims® at Home
products equalling $30.00 (pre-tax & pre-discount or coupon) in a single
transaction. All purchases must be made during the offer period (June
15, 2020 – August 9, 2020).
Q: Can I qualify for multiple gift
cards with a single
A: Yes, every $30.00 spent on qualifying products will earn you a gift
card up to a maximum of five (5) gift cards. For example if you spend
$60.00 in a single transaction you will qualify for two (2) gift cards.
Q: How many times can I submit the same
valid proof of
A: You can submit a valid proof of purchase only once.
Q: Why does it say to upload each proof
A: If you upload more than one proof of purchase in a single submission,
your submission will not be eligible.
Q: How do I know if my proof of
purchase submission has been
A: Each time you upload a proof of purchase, you will receive a
confirmation number on the website and through email. If you don’t see
the email in your inbox please check your spam or junk folders (or any
other folder that your email provider may have automatically set up
within your account). You can also visit the offer website and check the
status of your requests by logging into your profile.
What happens after I submit my proof of purchase?
A: The proof of purchase will be reviewed and will either be approved or
declined within 72 hours. Keep your proof of purchase(s) until you
receive your $10.00 CAD digital TimCard® gift card via
email. Please allow 72 hours for delivery.
Q: When will I receive my $10.00 CAD
A: Once a submission has been reviewed and deemed valid you will receive
an email that includes a “Redeem” button with a link for your $10.00 CAD
digital TimCard® gift card. Please allow up to 72 hours
to receive this email.
Q: How many $10.00 CAD digital
TimCard® gift cards
can I get?
A: Limit five (5) $10.00 CAD digital TimCard® gift cards
per person and per household. A person may only include one (1) Proof of
Purchase per Submission and use only one (1) email address and one (1)
mailing address to participate.
Q: I lost my $10.00 CAD digital
TimCard® gift card
code, can I get another one?
A: If you lose the email with your reward code please visit your profile
to resend the code to the email you registered for the promotion with.
On your profile scroll to the “Gift(s) Awarded” table to find the
Q: When does the offer end?
A: The last day that you can purchase a participating
Tims® at Home product(s) for an eligible submission is on
August 9, 2020 at 11:59:59 PM (ET).
Q: When is the last day to submit a
proof of purchase?
A: The last day to submit your proof of purchase is August 9, 2020 at
11:59:59 PM (ET).
Q: How do I submit a proof of purchase
from an online
A: Upload a clear photo of your Shipping, Delivery or Pick-Up
Confirmation record that includes the following information: date your
order was placed, date your order was shipped, quantity of participating
Tims® at Home product(s) purchased, total dollar value of
participating product(s) purchased, payment details, billing address,
and shipping address.
Q: Who can I contact if I have
A: Please send a detailed email to firstname.lastname@example.org with your name
and email address and we will respond by the following business day