FAQ

Yes, you will need to register separately for this promotion in order to accept the Terms and Conditions of this Offer.

If you have not previously registered for this promotion, you must first register. Please note, if you are a Tims® Rewards member, you must register for this promotion separately to confirm that you accept the Terms and Conditions of this offer. Register here and upload your proof of purchase.

All Tims® at Home products (in all formats and flavours) are included: packaged Coffee, packaged Tea, packaged Specialty Beverages and packaged Food & Treats. A full list of Participating Products can be found here.

Note the below exclusions: Tims® Gift Cards, Tims® Gift Card reloads, Tim Hortons® restaurant food or drinks and Tim Hortons® non-consumable items such as mugs, travel mugs, ornaments, clothing, etc. are all excluded from this offer.

Once your receipt submission has been approved, you'll receive an email with the subject line: Tims® at Home Promotion - You've earned a $15 CAD digital Tims® Gift Card. The "Redeem" button in the email will take you to the page displaying your Tims® Gift Card with barcode, card number, and PIN. You can either print that page, or display it on your smartphone when paying at your nearest Tim Hortons® restaurant. See Offer Terms and Conditions for more details.

You can find Tims® at Home products at a participating retail store, Tim Hortons® Restaurant, or authorized online retailer.

Yes, you must purchase qualifying Tims® at Home products of at least $40 (pre-tax & after the application of discounts or coupons) in a single transaction. All purchases must be made during the offer period (November 1, 2023 at 12:00:01 AM (ET) January 5, 2024 at 11:59:59 PM (ET)).

Yes, every $40 spent on qualifying products before tax and after the application of any coupons or discounts will earn you a Tims® Gift Card, up to a maximum of five (5) Tims® Gift Cards per person and per residential address. For example, if you spend $80 before tax and after the application of any coupons or discounts in a single transaction, you will qualify for two (2) Tims® Gift Cards.

You can submit a valid proof of purchase only once.

If you upload more than one proof of purchase in a single submission, your submission will not be eligible.

Each time you upload a proof of purchase, you'll receive a confirmation number both on the website and through email. If you don't see the email in your inbox, please check your spam or junk folders (or any other folder that your email provider may have automatically set up within your account). You can also visit the offer website and check the status of your requests by logging into your profile.

You must upload a clear photo or PDF file of your order shipping, delivery or pick-up confirmation invoice. Be sure your document includes the following information:
  • Retailer name and website
  • Date your order was placed
  • Date your order was shipped, delivered or picked-up
  • Description and quantity of participating Tims® at Home product(s) purchased
  • Subtotal and total dollar value of your full transaction
  • Shipping address, if applicable

The proof of purchase will be reviewed and will either be approved or declined within 72 hours. Keep your proof of purchase(s) until you receive your $15 CAD digital Tims® Gift Card via email. Please allow 72 hours for delivery.

Once a submission has been reviewed and deemed valid, you will receive an email that includes a "Redeem" button with a link for your $15 CAD digital Tims® Gift Card. Please allow up to 72 hours to receive this email.

Limit five (5) $15 CAD digital Tims® Gift Cards per person and per household. A person may only include one (1) proof of purchase per submission and use only one (1) email address and one (1) mailing address to participate.

If you lose the email with your reward code, please visit your profile to resend the code to the email you registered for the promotion with. On your profile, scroll to the “Rewards Received” table to find the “Resend” button.

The last day that you can purchase participating Tims® at Home product(s) for an eligible submission is on January 5, 2024 at 11:59:59 PM (ET).

The last day to submit your proof of purchase is January 12, 2024 at 11:59:59 PM (ET).

Please contact us here and we will respond as soon as we can - usually within two business days.

*Subject to Offer Full Terms at TimsAtHomePromotion.ca/terms. The eligible purchase period begins at 12:00:01 AM ET on November 1, 2023 and ends at 11:59:59 PM ET on January 5, 2024. Only open to individuals who are legal age of majority residents of Canada. To participate: (i) a qualifying purchase is necessary; (ii) internet access, (iii) residential address, and (iv) valid e-mail account are required. Purchase a minimum of $40.00 CAD (pre-tax & after the application of any coupons or discounts) of participating Tims®at Home products (full list of eligible products available at https://timsathomepromotion.ca) in a single transaction at a participating retail store (physical retail stores in Canada and online retailers delivering to Canada are eligible) or Tim Hortons® restaurant in Canada and retain the sales receipt or order confirmation record. Next, visit https://timsathomepromotion.ca and register, then submit a photo of your proof of purchase by 11:59:59 PM ET on January 12, 2024. You are eligible to receive a $15.00 CAD digital Tims® Gift Card (the “Reward”), redeemable at participating Tim Hortons® locations in Canada (see full terms and conditions for details) for every $40.00 of eligible purchases submitted, up to a limit of 5 Rewards per person and per residential address. Limit of 1 receipt per submission. Groups, clubs, organizations, businesses, and commercial/non-commercial entities cannot participate.

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